Privacy Policy

Effective Date: 31-07-2025

At Mr GRU, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of personal information:

  • Personal Data: Name, phone number, email address, billing/shipping address
  • Payment Information: Payment method details (processed securely via third-party gateways like Razorpay, Stripe, etc.)
  • Order History: Products purchased, date and time, quantity
  • Device Data: IP address, browser type, access times, referring website addresses

2. How We Use Your Information

We use your information for purposes including:

  • Processing and fulfilling your orders
  • Communicating order updates and shipping details
  • Responding to your support requests and inquiries
  • Improving our products, services, and website experience
  • Sending occasional promotional emails or messages (if you opt-in)

3. Sharing Your Information

We do not sell or rent your personal data to any third parties. However, we may share limited information with:

  • Logistics partners (for shipping)
  • Payment gateways (for secure transactions)
  • Legal authorities (if required by law)

4. Security

We implement appropriate security measures to protect your data from unauthorized access or disclosure. All payments are encrypted and handled by secure third-party processors.

5. Your Rights

You may request to:

  • Access or correct your personal information
  • Delete your account or order history
  • Opt-out of marketing communications

To do so, contact us at: support@mrgru.in